Do you want to improve your Customer Engagement?
An engaged customer is usually a fan of your company. They go out of their way to recommend you to their friends.
It starts with understanding your customer and what you can do to improve their experience on your website and after they buy from you. How are you finding ways to make it easier for them to say yes?
I tell stories from my own experiences (struggles and successes) that will help people connect with their customers. I share data and ideas that help you improve your User Experience (UX) Earning a customer attention, trust, and being able to clearly explain the benefits is what separates businesses who can sell well from businesses that struggles to close the deal.
You’ll learn how to develop a connections that help you close sales with your ideal customers.
“Karl brought his A-game to the Pioneer Nation crowd. People left feeling inspired—and more importantly, they knew what steps to take to grow their business.” – Chris Guillebeau of World Domination Summit and Pioneer Nation
I believe customer connection starts at the first interaction with your company. This either starts the domino effect or ends it. If they start with an amazing experience the sales process is an enjoyable one for the customer.
Here is clip from my presentation I did for Philips Global on the ROI of work happiness. If you have a great work culture your Employee Experience (EX) will improve your CX.
People connect well with others when they are:
- Having fun.
- Willing to help each other.
- Engaged in their work.
- Understanding your UX from first Domino to the last.
- Building Excitement and Trust to Close More Sales (AKA How to Warm Your Ideal Customer’s Up to Buy From You)
- Happy Employees Sell Better
- Measure and Refine Your Sales Systems
- Write and Design a Sales Page that Converts
Each talk is researched to fit your audience’s desires and needs, so they take action and get results for themselves.
I want your people to walk away with a better understanding of how they can close their connection gaps and close more sales. Too often we focus on maintaining instead of wowing.
Your connection superpowers are actions that you are passionate about, gets you in the zone (focus), and comes easy to you (strengths).
I help people unlock their connecting superpowers so they are happier, focus on their customers needs, and how they can best help them, not just sell them something they might not need.
- Appreciate the UX on your website so you can close more sales.
Your company has an opportunity to make connecting something that is fun and profitable. When you let you and your employees’ personality come out they will become more engaged and happier at work. The more you share who you are, why you do what you do, and how you do it the easier it is for potential customers to say yes to your offers.
My Specialty: creating a fun session that gives your people actionable ideas that they can use today. I encourage attendees to think about the value of every customer. One customer can tip into 10 or even 1,000 (because of social media) if they are treated well.
“I would highly recommend it to my co-workers to check out his presentation. Especially to my colleagues who are administrators.”
– Katie Teitelman of Country Home Learning Center
I love speaking to organizations about creating an environment that focuses on connection. Sales doesn’t have to be a dirty word when we connect from a place of value with our core values. You bring a lot of value to your customers. Learning how to explain this value and do it in a way that makes you feel comfortable can make all the difference between a chance of deepening the connection and closing the sale or pushing a potential customer away.
My specialty is: Helping your audience see how they can improve their ability to connect and close sales. Connection always comes first. This means finding out how you can help them, earning their trust then the focusing sale. Too often the sales trumps everything and the sales person treats the customer like a cash machine instead of a human being who needs help with a problem.
“Took away so many nuggets of wisdom that I’ve already implemented into my business and life that have been helpful to me!”
– David Walker of Conjunctured
Seminars and Workshops
Leading a fun, interactive workshop with your organization is a great way to teach ideas that will last. The hardest question many companies grapple with is “What is our BIG domino?”. The one thing that we do that is special from everyone else in our industry. I conduct one and two hour workshops that will help your people appreciate learn how to communicate your value and get excited about reaching out to people.
My specialty is: Communication that improves sales. Building strong relationships that encourage people to connect with customers through their core values makes the sales process easier and much more sustainable and successful.
See what others have to say about Karl’s speaking results:
|“As a presenter, Karl is both engaging and encouraging. But even more significant, his message is timely, relevant, and important. I left personally challenged and changed.”|
– Joshua Becker, Becoming Minimalist
|“As someone who has hosted over 100 live events, I understand the unique challenges that come when you bring in guest speakers. Karl Staib was invited to speak at my Leadership Success Summit and he rocked the house. He served up content-rich information on making online connections and engaged the audience in a way that made them want more. He was also easy-going and fun to be around. I highly recommend hiring Karl for your next event!”|
– Lisa Marie Platske, Leadership & Positioning Expert, Upside Thinking.